
Don't Just Take Our Word for It
Questions? We’ve Got You Covered
How long will it take for my jersey to arrive?
Standard shipping typically takes 5–10 business days within the domestic US, while international orders may take 2–4 weeks depending on your location. Please note that during high-demand periods—like new album drops or tour cycles—processing times may be slightly extended as we work to get every order out as fast as possible.
How can I track the progress of my delivery?
Once your order is scanned by the carrier, you will receive a Shipping Confirmation email containing your unique tracking number. You can click the link in the email or paste the number into the carrier’s website to see real-time updates on your jersey’s journey to your front door.
My tracking status hasn't updated in a few days. Is my package lost?
Don't worry! It is common for tracking to "stall" for 24–48 hours while the package moves between major sorting hubs or clears customs. If your tracking hasn't moved for more than 7 business days, please reach out to our support team so we can look into the transport status for you.
Will my entire order ship together in one package?
The lid is top-rack dishwasher safe, but we recommend hand washing the body. The silicone seal and straw are removable for a deep, thorough clean.
Our Promise to You
We prioritize customer satisfaction above all else. With our 30-day money-back guarantee, customers can purchase with confidence, knowing that their experience is our top priority.